“The year 2020 makes you wish you had a magic wand. Obviously, of course, you don’t. However, digital transformation holds the key to success and survival in the COVID-19 era. There are no pre-established playbooks or rulebooks to which companies can refer in the new normal. That could be a blessing or a curse, according to Jason Averbook, a leading analyst and thought leader in the domains of HR, the future of work, and the impact of technology on the future. In an interview with Freshteam, Averbook, who is CEO and cofounder of digital HR/people strategies firm Leapgen, says the current moment is an amazing opportunity for companies and leaders as they get to write their own rules. In this way, it is nothing short of creating history. Here are some key takeaways from the interview on the theme of digital transformation:”